Glossary

AI
Software that generates, classifies, predicts, or assists with work based on data and instructions.

Definition of Done
The shared quality conditions that must be met before work is presented as complete.

Definition of Ready
The shared clarity and preparation conditions that must be met before implementation begins.

Jira
The project-management system referenced by the current delivery working agreement.

QA — Quality Assurance
The activities used to verify that an implementation meets its requirements and quality bar.

RFC — Request for Comments
A proposal shared for structured review before a consequential decision or implementation.

Source of truth
The authoritative location maintained by the accountable owner for a type of information.

UAT — User Acceptance Testing
Validation that a completed experience meets the intended user and business outcome.

Working agreement
A current team or company practice that can be improved as the organization learns.

Wondermaxxing
The discipline of protecting wonder as the work gets hard: a humble, patient pursuit of greatness in service of people.